Home › Repair guides › BYD Android Auto & Apple CarPlay Not Working UK
When facing BYD Android Auto not working or BYD Apple CarPlay not working situations, UK drivers need clear solutions. This page details the primary causes of connection failures and explains when a dealer must step in.
Contents
- What is it?
- Applicable BYD models in the UK
- What you can check
- Dealer-only repairs and warranty
- Frequently asked questions
- See also
- Sources
What is it?
Smartphone projection systems display your mobile device interface onto the central screen. The official specifications state which of the two platforms is supported for your specific vehicle.
Applicable BYD models in the UK
Each specific car has its own unique dashboard and wiring arrangement.
Fully electric models
Vehicles powered solely by battery energy include:
- BYD Dolphin Surf: Find | Servicing
- BYD Dolphin: Find | Servicing
- BYD Atto 2: Find | Servicing
- BYD Atto 3 Evo: Find | Servicing
- BYD Seal: Find | Servicing
- BYD Sealion 7: Find | Servicing
Plug-in hybrid models
Options featuring both a 1.5-litre petrol engine and a high-voltage Blade Battery are listed below:
- BYD Dolphin G DM-i: Find | Servicing
- BYD Atto 2 DM-i: Find | Servicing
- BYD Seal U DM-i: Find | Servicing
- BYD Seal 6 DM-i: Find | Servicing
- BYD Seal 6 DM-i Touring: Find | Servicing
- BYD Sealion 5 DM-i: Find | Servicing
- BYD Ti 7: Find | Servicing
- BYD Shark: Find | Servicing
What you can check
If the projection fails to load, you can restart your phone and check the physical cable. Ensure your smartphone operating system is completely up to date. Verify that the application has the necessary permissions granted on your mobile device. Swap the USB connection for a different one. You can reboot the central display unit as described in the handbook.
Dealer-only repairs and warranty
If a software update is required for the multimedia system, a service centre can install the latest firmware. Diagnostic checks on the USB ports and the internal processing module are workshop-level tasks. Hardware defects within the infotainment system are covered by the comprehensive manufacturer warranty.
Frequently asked questions
Why is my BYD Android Auto not working?
A faulty USB cable, an outdated smartphone app, or a pending vehicle software update can stop the connection immediately. Restart your phone and check the cable.
Why is my BYD Apple CarPlay not working?
The platform requires correct permission settings on the device and a data-capable cable. Check the handbook or ask a BYD dealer if the problem persists.
See also
See our Lineup, Hybrid models, and EV specs.
Sources
Information is drawn from the BYD UK model information homepage (https://www.byd.com/uk) as well as the BYD UK media site (https://bydukmedia.com). Make sure to refer to the owner’s manual for your model, which you can request when you ask your BYD dealer.